Returns & Refunds Policy
We want you to love every brew, but if you are not satisfied with your purchase, we offer returns on non-perishable items within 14 days of delivery. Please note that due to its perishable nature, roasted coffee cannot be returned unless there is a quality defect or shipping error.
Contact Our Team
Email our customer support team with your order number and details regarding the issue to initiate a return request.
Verification and Approval
We will review your request and provide a return authorization and the appropriate shipping address for your items.
Secure Packaging
Pack the items securely in their original packaging to ensure they are not damaged during the return transit.
Refund Processing
Once we receive and inspect your return, we will process a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing